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The mass tort playbook
Codify qualification and audit logic, deploy agent-driven validation, and route exceptions cleanly — so clean cases move automatically.
Read the playbook

Discovery & Strategy

Discover
Synthesize
Strategize
Plan
It starts with
discovery.

Operating procedures, internal interviews, customer conversations — we learn how it really works.

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Operating procedures Stakeholder interviews Customer interviews Synthesis Requirements & PRDs Product strategy Wireframes & mockups Implementation roadmap Operating procedures Stakeholder interviews Customer interviews Synthesis Requirements & PRDs Product strategy Wireframes & mockups Implementation roadmap
What it's for

Made for new bets.

Discovery sprints are how we de-risk something new — on whatever surface it lives.

Internal tools

Ops & back-office software

New client platforms

Customer-facing, zero to one

Mobile apps

iOS & Android products

Web apps

Dashboards, tools & sites

AI agents

Assistants on Claude & Salesforce

When you need this

Before you build the wrong thing.

A discovery sprint is for the moment before commitment — when the direction matters more than the code.

Sound familiar?

A new product or agent

You want to explore building something new — and need to de-risk it before you commit budget.

A new direction

The strategy isn't settled. You want an evidence-backed read before you place the bet.

Too many unknowns

You have ideas and signals, but no shared plan the whole team can move on.

Inside the sprint

Four phases, one direction.

Roughly four weeks — from how it really works today to a roadmap you can build against.

Phase 1 · Discover

Learn how it works

Review operating procedures
Internal team interviews
External customer interviews
Phase 2 · Synthesize

Make sense of it

Find the patterns
Write requirements & PRDs
Phase 3 · Strategize

Set the direction

Product strategy & bets
Wireframes & mockups
Phase 4 · Plan

Get ready to build

Implementation planning
A sequenced roadmap
Hand-off to development
What you walk away with

A plan, not a slide deck.

Tangible artefacts your team can act on the day the sprint ends.

Requirements & PRDs

Clear, written specs for everything in scope — the source of truth for the build.

Product strategy

The direction, the bets and the rationale — why this, why now, what wins.

Wireframes & mockups

Enough visual to make the idea real and get everyone aligned on the same picture.

Implementation roadmap

A sequenced plan engineering can pick up and start building against.

The engagement

One sprint, one price.

Fixed scope, fixed fee — quoted after a discovery call, so you know exactly what you're getting.

How we work

From call to kickoff.

Getting started is light — four short steps before the work begins.

1

Discovery call

We get on a call to understand what you're exploring and where the unknowns are.

2

Understand the goal

We pin down what a good outcome looks like and what success would unlock.

3

We design the plan

We scope a discovery plan tailored to your situation and quote one fixed price.

4

We run the sprint

Roughly four weeks, fixed scope — you get the requirements, strategy and roadmap.

Questions, answered.

How long does a discovery sprint take?

Typically about four weeks, depending on scope. We confirm the exact timeline when we scope your discovery plan.

How is it priced?

One fixed price for the whole engagement, quoted after a discovery call. No hourly billing and no surprises.

Do you build what you discover?

We can. Discovery stands on its own, but most engagements roll straight into design and build once the roadmap is agreed.

What do you need from us?

Access to the people who know how things work — a few internal stakeholders and, ideally, some customers to talk to.

Get in touch

Let's find the opportunity.

Tell us what you're working on. We'll show you how we'd help — no pitch, no pressure.

Free 30-minute consultation Response within 24 hours