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The mass tort playbook
Codify qualification and audit logic, deploy agent-driven validation, and route exceptions cleanly — so clean cases move automatically.
Read the playbook

Claude Skills

Knowledge
Drafting
Analysis
Operations
Skills that know
your business.

Encode your playbooks, docs and judgment into skills Claude reaches for automatically.

Book discovery call
Contract review skill Brand-voice skill RFP response skill Research skill Data analysis skill Compliance skill Document extraction skill SOP execution skill Email triage skill Report generation skill Contract review skill Brand-voice skill RFP response skill Research skill Data analysis skill Compliance skill Document extraction skill SOP execution skill Email triage skill Report generation skill
The gap

Off-the-shelf AI is generic. Your edge is your expertise.

1

Generic by default

Out of the box, Claude doesn't know your playbook, your voice, or your rules.

2

Expertise is trapped

Your best process lives in people's heads and scattered docs — not where the work happens.

3

Repetition eats the team

The same specialised work, done by hand, over and over.

What it is

A skill is your expertise, packaged.

A Claude Skill encodes a specific job — your process, rules and examples — into something Claude can run on demand.

Packaged expertise

Your process, playbook and judgment — encoded into a reusable skill.

Invoked on demand

Claude reaches for the right skill automatically, exactly when the work needs it.

Consistent & improvable

The same standard every run — and it gets sharper as you refine it.

Why build skills

The case for skills.

The same reasons every time — and they compound as your skill library grows.

Time back

Hours of repeat work, handled in seconds.

Lower cost

A fraction of the cost of doing it by hand, every time.

Captured expertise

The judgment of your best people, encoded and never lost.

Repeatable

The same job, the same way — run after run.

Scales

Take on 10× the volume without 10× the team.

Consistent

One standard on every output — and it sharpens over time.

Across the org

How you can leverage skills.

Wherever specialised work repeats, a skill can carry it — here's where teams start.

HR

Onboarding assistant
Policy Q&A
JD drafting
Candidate screening

Legal

Contract review
NDA triage
Clause lookup
Compliance checks

Product

Feedback synthesis
PRD drafting
Research summaries
Competitive scans

Executive suite

Board-deck prep
Briefing notes
Inbox triage
Memo drafting

Operations

SOP execution
Process checklists
Vendor comms
Data cleanup

Sales

RFP responses
Proposal drafting
Call summaries
CRM updates

Client success

QBR prep
Health summaries
Renewal drafts
Ticket triage

Marketing

Content drafts
Campaign briefs
Repurposing
SEO outlines
Case study

What a skill changed.

Meridian Legal
Professional services · 140 staff
ClaudeBuilt on
Claude
The skill knows our playbook better than most of our juniors. First-pass review went from a day to minutes, at our standard.
Head of Legal Ops
Meridian Legal
8+
skills across review & intake

From contract redlining to intake summaries, packaged skills now carry the repeatable work end to end.

1day→min
First-pass review
35h
Saved each week
4wk
To live
100%
On playbook
How it works

From repeated work to a shipped skill.

A clear path from spotting the work to a skill your team trusts.

Phase 1 · Discover

Find the work

Spot the high-repeat tasks
Gather the playbook & examples
Phase 2 · Design

Shape the skill

Define inputs & outputs
Encode the rules & voice
Phase 3 · Build

Build & test

Build the skill
Evaluate against real cases
Phase 4 · Ship

Ship & refine

Roll it out to the team
Refine as it runs
Skill anatomy

Skills we've shipped.

A look at what we've built — and the anatomy of each one.

Knowledge & drafting

Contract review skill

Legal

Redlines contracts against your playbook and flags the risk.

TriggerContract uploaded
DoesRedline vs playbook
HumanHuman-in-loop

Brand-voice skill

Marketing

Drafts on-brand copy that matches your tone and templates.

TriggerBrief submitted
DoesDraft on-brand copy
HumanHuman-in-loop

RFP response skill

Sales

Drafts proposal responses from your knowledge base.

TriggerNew RFP received
DoesDraft responses
HumanHuman-in-loop

Research skill

Strategy

Pulls and synthesises many sources into a brief.

TriggerQuestion asked
DoesRead & synthesise
HumanAutonomous
Analysis & operations

Data analysis skill

Operations

Reads the numbers and surfaces what matters.

TriggerDataset added
DoesAnalyse & summarise
HumanAutonomous

Extraction skill

Operations

Turns unstructured docs into structured data.

TriggerDoc received
DoesExtract fields
HumanHuman-in-loop

Compliance skill

Risk

Screens work against your rules and policies.

TriggerItem flagged
DoesScreen vs policy
HumanHuman-in-loop

Report skill

Finance

Drafts and formats recurring reports on schedule.

TriggerPeriod closes
DoesDraft the report
HumanHuman-in-loop

These are a few we've shipped. Yours starts with the work your team repeats most.

Book discovery call

Questions, answered.

What exactly is a Claude Skill?

A packaged capability — your process, rules and examples for one specific job — that Claude can invoke on demand. Build it once, use it everywhere.

How is this different from a chatbot?

A chatbot is generic. A skill is tuned to your work: your playbook, your voice, your standard — consistent every run.

How long until a skill is live?

Most first skills go from discovery to production in a few weeks, evaluated against your real cases before rollout.

What happens after launch?

Skills improve as they run. We refine against feedback, and you own everything we build.

Get in touch

Put your expertise to work.

Tell us what you're working on. We'll show you how we'd help — no pitch, no pressure.

Free 30-minute consultation Response within 24 hours